Final sale items cannot be returned or exchanged. The more points you earn, the more rewards you get. Madewell may have a different vibe, selection, and customer demographics from city to city, and neighborhood to neighborhood. Madewell never steps backs from wooing its customers, and it is evident from its generous return policy. Youll earn points every time you shop, including 2x the points when you buy jeans. Customers who ship their returns back to Madewell are asked to allow up to two weeks from the date they ship their returns back for their returns to be processedafter that, refunds are typically credited to customers accounts within 3-5 business days.. Overview Madewell has a consumer rating of 1.93 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. Right now, Madewell's Secret Stock Sale features everything from dresses, sweaters, and jeans to cardigans, coats, shoes, and accessories for up to 70 percent off. (This post is sponsored by Madewell, a brand we . They gave me confetti in-store for my first Kate Spade purchase and a free dust bag to keep the purse in. If you decide to return something, their online vendor, eShopWorld, will refund the item's original price and any duties and taxes paid on it in the same currency and using the same exchange . Anthropologie does this with their 50% off sales, and now Free People is doing it with a measly 25% off (in very tiny lettering, I may add). When you know your target store to return your product, pack your product in the original packing. If you want to return products to Madewell by mail, you need to complete the online Returns form first. Returns of swimwear, bodysuits and intimates will only be accepted with the original tags and protective liners intact. Besides this pop-up, Madewells Returns & Exchanges page is linked in the sites universal footer, but is not referenced on individual product description pages (PDPs). Your browsers Javascript functionality is turned off. Kate spade said that it was Nordstroms responsibility since I bought it from them. Beyond VIP returns treatment, members at this level gain access to: Once minimum spend requirements are met, members become a part of Madewell Star ($500+) or Madewell Icon ($1,000+), where they receive free expedited shipping, triple point days, a dedicated concierge phone line, an annual collectible tote bag with purchase, and a tier celebration gift (Madewell Icon only). I didn't really inspect it closely when I got it, and didn't try it on right away since I already knew it fit. "madewell-insider-faq": "madewell-insider", The moment weve all been waiting for: Use those rewards and treat yourselfin stores or onlineto something special. GUESS WHAT? Your refund will be immediately processed to your original form of payment. Fast Shipping Free Returns The seller will process the refund once it confirms that the item is in the original condition that you received it. "privacy-policy": "privacy-policy", Their birthday coupon is also $25 off a purchase of $26! By continuing to use the site, you consent to the use of cookies as described in our cookie policy. Any eligible purchase made at a Madewell store or at madewell.com will count for points. ThredUP sometimes has good stuff from madewell also. Yes, Madewell Insiders get free standard shipping and returns on all purchases. If for any reason you are not satisfied with your international online purchase click here to initiate a return. Madewell Stars and Madewell Icons are eligible for certain special gifts, as illustrated in the chart above. Ive had people come in with years old underwear. If you wish to return gifts or merchandise purchased with cash, you must have the original gift receipt. On sale for $32.05. Generally, Madewell credits customers refunds to their original form of payment. "recycling": "do-well-recycling", It's like they wanted you to be stuck with their crap because they knew it was exactly that: crap. The benefits of the program vary depending on your tier status, but all Madewell Insiders receive a birthday gift, free shipping and handling, free returns, free leather and denim personalization and more. The patterned jacket usually retails for $148 but with the discount, the . "orders": "order-history", "do-well/causes": "do-well-causes", Discover the unique style of Madewell in the selection of Women's Straight Leg on YOOX | Don't miss the latest trends! Find the latest and greatest 2023 Madewell Veterans' Day ads, coupon codes and deals at CouponAnnie. Recommendations are independently chosen by Revieweds editors. "orderconfirmation": "order-confirmation", MSRP $78.00.. Madewell Sidewalk Slip-On Sneaker $32.05 MSRP: $78.00 Madewell - Boardwalk Thong Sandal. Make sure to include your receipt with the products you want to return and place the return slip on the package. Madewell has also extended its return policy in the pastrecently, in response to early COVID-19 closures. Offer expires March 16, 2023. Meanwhile, Madewell Star and Icon shoppers enjoy free expedited shipping on all orders. I think Nordstrom's awesome customer service has been covered a lot here. Or coupon codes that might work for a sale item? "loyalty-terms-conditions": "terms-and-conditions", Conditions for Madewell Price Adjustment "checkorderstatus": "check-order-status", I recently purchased several pairs of Madewell jeans. By incentivizing participation in the program through VIP return policies and other benefits, Madewell not only fosters customer loyalty, but also builds a treasure trove of purchase and return data to further optimize processes and inventory decisions., By capturing and reviewing these behavioral insights, Madewell can continually fine-tune its purchasing program and marketing collateral to increase sales while minimizing returnsmaking its VIP program a win-win for both the brand and its best customers.. "profile": "profile", Become a Madewell Insider now. Free Shipping. Jewelry & Accessories. However, the reason why I won't have Icon status with them next year is because I've kind of run out of things to buy; their jeans absolutely do not work for me and wear too quickly, my size apparently runs the gamut from 6 to XXS depending on the article of clothing, and I don't find most of their sandals/flats/heels to work with my arches at all. I patched the hole hoping I could go on living my life, when another thigh hole came on the other leg. Points couldnt be easier to earn. Upon the return of an item, the spend amount applied to your tier status for the original purchase will be deducted from your account. They were accommodating and issued me a gift card super swiftly and here we are. My bad experiences are from my overpriced, elitist area. Saksoff5th.com return policy still applies to items returned under this offer. . Recently, the logo of the company has been bought by J Crew, and it has transformed it into a sisters concern of the firm. So annoying because now I have no idea what size I am. Never Pay Full Price! "contact-us": "contact-us", Get Promo Code SOFRESH. Returning a product to the store is arguably easier as you only need to bring the item in question and proof of purchase to your local Madewell store. This year, Madewell offered 40% off in the lead up to Black Friday 2022 and 50% off on Black Friday and the weekend. For the interest of discussion, are there any brands with extremely accommodating return/exchange/costumer service policies? I then exchanged them for 24s, and these are so tight they cut me off at the waist when I sit down. Widest selection of New Season & Sale only at Lyst.com. Online: Sign in at madewell.com with your Madewell Insider email address before making a purchase. Just log in using your Madewell Insider email address. Temporarily extending its return policy may increase sales by assuring customers that theyll have sufficient time to receive and try on their orders before running up against a return deadline. Unfortunately, after one or two wears, the back pocked seem came loose. How was your experience? The retailer has a fairly robust sale section that gets updated with items often. Shop today to scorenew year deals onwinterstyles. Yes, Madewell Insiders get free standard shipping and returns on all purchases. Did you know the average cart abandonment rate across online retailers is about 70%?Learn more here. The bag I bought is overpriced, and people think it's far cheaper than it is. You have 30 days from when you receive your order to send back your return. Okay these aren't the typical places mentioned here I shop (Nordstrom), but I also shop at these retailers: Athleta will accept items if you use them working out and aren't satisfied. We cannot combine accounts at this time and urge you to use a single email address for all transactions at Madewell stores and madewell.com to ensure you receive credit toward Madewell Insider loyalty program tier status for every qualifying purchase made going forward. I have read and understand the store return policy. Orders & Returns back to Madewell Your cart is empty Start shopping Returns To get started, enter your order information. Add to cart Sold out 1; 2; Quick links. Plus, dont forget to visit our Terms and Conditions page for all the little details. Add your birthday to your account and score 50 points. as a former madewell associate - they are REALLY big on customer service, especially wrt their denim since that's their big thing! "plus-letter": "size-inclusivity", . Madewell doesnt host sitewide sales often so any sitewide sale is definitely worth shopping. Madewells Insiders program is free to join, and there is no fee or minimum spend requirement associated with the base tier of the program. The Madewell holiday sale ends on Thursday, January 12 and 40% off doesnt come around often. Does Madewell charge the return fee?If you are a Madewell insider member, the return is free for you. I've mostly shopped on their site and have been very disappointed. Poshmark often has new or gently used items from at really reasonable prices. The Madewell Waffleback shaw blazer in windowpane is a versatile cotton jacket, perfect for office attire or a night out. Notification will be sent to you via email, so it is important that you Sale Picks Under $250 . TERRE MERE. "store-services-mens": "madewell-mens", All kinds of good stuffa pouch, a Post wallet, your phone, the works. To start your return with Madewell, visit the. They're also having a huge sale.Use the code SALEONSALE for an extra 30% off sale styles, good until January 26th. "promo-codes-discounts-coupons": "promo-codes-discounts", Everything You Should Know About the EZContacts Return Policy. How It Works YOU CLEAN OUT YOUR CLOSET Say au revoir to your old faithfuls. Visit our Terms and Conditions page to view full program details. I didn't expect much, but when I contacted them they took it back even though it was final sale. How To Return Products to Madewell You can return products to Madewell in two ways: By mail In person If you need any assistance with your returns, you can call Madewell customer support service at 1-866-544-1937 or send an email to [email protected]. I am tempted to return my 24s for 25s and just deal with it . Find many great new & used options and get the best deals for Ladies Madewell The Rosie Ankle Boots 9.5 M Black Leather Heel Zip Booties Shoes at the best online prices at eBay! Home Women . Charging customers for return shipping is Standard for retailers, while charging no fees or offering VIP return benefits grants a company Above Standard status. * indicates a required field Your Email * Order Number * Our Return Policy I attest to Madewell's amazing customer service! For every 250 points, well give you $10 to use toward your next purchase. "checkout": "checkout", I'm so over this trend of high-priced stores turning any decent sale into a "final sale" with no returns accepted. $39.97. I will still have to go in-store to get the new pair tailored, but it beats having my lady bits on display for the world. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022, You can return your item by visiting a store, Madewell Return Policy for its different Products. Online orders which are picked up in-store will follow the store return policy of the specific location the order/pickup takes place. You have a couple options when returning online orders. This sale has been ongoing for over a week now, but there is a shocking number of items1,446 at the time of this writing, to be exactstill left to shop. Visit our Terms and Conditions page to view full program details. Members of the programs three tiers gain access to free returns and free return shipping; all others pay a $7.50 fee per return (for any number of items in a single return). As a Madewell Insider, you can start earning rewards points and advance your tier status for even more opportunities to save by making eligible purchases. For questions or concerns, please call customer service at 866 544 1937. "about-madewell": "who-we-are", "addressbook": "address", 219 uses today Show Coupon Code See Details $20 OFF Sale $20 Off Your Order Verified 1 day ago 296 uses today See Details 5% BACK Online Cash Back 5% Cash Back For Purchases Sitewide Verified 12 uses today Get Reward See Details $25 OFF "promo-codes-discounts-coupons": "promo-codes-discounts", Service 26 Value 22 Shipping 21 Returns 21 Remember me. You can either take the item (s) back to your local J.Crew store for a return or exchange OR you can mail them back using their Prepaid service. The chain strap broke the third time I wore it. However, you will still need to pay the shipping fee. Now throughThursday, January 12,Madewell is hosting a sweet new year sale with an extra40% off select items when you use coupon code REFRESH at checkout. Let DoNotPay handle it for youall you need to do is sign up! The return is usually because an excess quantity was either ordered or shipped, or due to defective goods. Pick up at Choose a Store Details We have given the details of both below. "favorites": "favorite" "contact-us": "contact-us", Unfortunately, the discount cannot be combined with certain sales. Madewell stores have an unwelcoming, stuffy atmosphere. thredUP has amazing prices for Coasters and other clothing, shoes, and handbags for women, juniors and kids. Returns must be sent back within 14 days of delivery. See everything here, including perfect vintage jeans and a pretty brushed sweater. $62.99 at madewell.com $88 $53 (40% off) If, after a year of being cooped up inside because of the global pandemic, you're after something that feels just a 'lil sexier than baggy sweatpants,. I saw you wrote youve been buying more sustainably made clothing. "wholesale": "wholesale", Costco has amazing customer service. Free shipping on orders $89+. Sunday Flannel Perfect Long-Sleeve Shirt. Once a reward is earned, you can redeem as follows: Yes, Rewards will expire 45 days after you receive the reward in your Insider account. Madewell gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of the original purchase. Shop our collection of Madewell High-Waisted at up to 70% OFF! "store-services-custom": "madewell-custom-madewell", I haven't had a pair last me longer than year. /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=MD279&cgid=sale-auto-finalsale&maxprice=19%2e5&minprice=19%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, 3 Short-Sleeve Whisper Cotton Tees or Tanks for $48, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK427&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=MD070&cgid=sale-auto-finalsale&maxprice=38%2e0&minprice=29%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106922981&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106924001&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106924023&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NH266&cgid=sale-auto-finalsale&maxprice=118%2e0&minprice=118%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK639&cgid=sale-auto-finalsale&maxprice=48%2e0&minprice=48%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NF469&cgid=sale-auto-finalsale&maxprice=35%2e0&minprice=14%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK418&cgid=sale-auto-finalsale&maxprice=110%2e0&minprice=110%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK424&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897389&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=F2308&cgid=sale-auto-finalsale&maxprice=14%2e5&minprice=5%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK660&cgid=sale-auto-finalsale&maxprice=110%2e0&minprice=110%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897393&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK317&cgid=sale-auto-finalsale&maxprice=59%2e5&minprice=59%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ873&cgid=sale-auto-finalsale&maxprice=69%2e5&minprice=69%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK894&cgid=sale-auto-finalsale&maxprice=64%2e0&minprice=64%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ769&cgid=sale-auto-finalsale&maxprice=58%2e0&minprice=58%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106964138&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106637091&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897391&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK017&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897387&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK441&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ595&cgid=sale-auto-finalsale&maxprice=79%2e5&minprice=79%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK309&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897397&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ191&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ204&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106931774&cgid=sale-auto-finalsale&maxprice=68%2e0&minprice=68%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106881049&cgid=sale-auto-finalsale&maxprice=75%2e0&minprice=75%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ772&cgid=sale-auto-finalsale&maxprice=45%2e0&minprice=45%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ828&cgid=sale-auto-finalsale&maxprice=68%2e0&minprice=68%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK443&cgid=sale-auto-finalsale&maxprice=178%2e0&minprice=178%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, { I'm so over this trend of high-priced stores turning any decent sale into a "final sale" with no returns accepted. "favorites": "favorite" We can assist you in gathering the required paperwork, writing your demand letter, filling out court forms, and much more! Kate Spade's customer service impressed me so much. Spend prior to that date will not count toward point accrual. Some of the retailers we can assist you with are: Once they receive a return request, Madewell takes about two weeks to process it. { "inspo-community-hometown-heroes": "hometown-heroes", Madewell. Anyone else have issues with their leather? Your browsers Javascript functionality is turned off. You can sign up to become a Madewell Insider online or in-store using your email address. Due to the . I bought a pair of their pointed toe Gemma mules within the past few months and I can feel that the tips of the inner soles of the toe have come loose. We got your back! edit: also, once i ordered a skirt from them online and they accidentally sent me the wrong one - they let me keep the wrong skirt and just sent me the correct one, no questions asked! Online orders placed for shipping are final sale. Items are subject to a $1.99 restocking fee if returned. 87 items on sale from $51. "store-services-denim": "madewell-denim-edit", Monogrammed, personalized, and final sale itemsincluding vintage items and garments that have been alteredare also not eligible for return.