More description about the location of the bus is needed. London. Avoid paying for tickets using the app. Bus was late. Media inquiries You can also bring a good book to pass the time during your trip. Everything worked out perfectly. Locate me. Horrible staff; not friendly, dont speek English and a bit arrogant. There are multiple ways to contact Arriva customer service . Bedrijfsreviews. Relatively comfortable and clean. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Arriva North West. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. On our confirmations, we are booked into **** and ****. Users who replace their existing A-card with the Arriva loyalty card will . Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. What is the depot disciplinary procedure? Please check with your phone provider if you are unsure about how much a call will cost. Based in Sunderland, England, Arriva is a major transportation provider in the UK. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. 5 passengers total in 2 cabins (3 and 2 respectively). The journey was efficient and well organised, only delayed by the passport control process. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Need to contact Arriva customer service? Customer Service Representative 2 salaries. BBB reports on known marketplace practices. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. We have helped over 300,000 people with their problems. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. horrible experience I have to say. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Discover how our travel solutions can help your business thrive. all our trip plan was messed. With DoNotPay, you never have to spend hours waiting in a phone queue again. No worries, you can use your time on the bus to catch up on some much needed sleep! Help us to personalise your experience on Arriva Bus by setting your default location. Simple! To make a complaint, please contact our Customer Services team by clicking here. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Seats recline a lot which is great for sleeping. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Nuevos descuentos para el transporte pblico en 2023! Arriva. To make a complaint, please contact our Customer Services team by clicking here . 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. BBB Business Profiles generally cover a three-year reporting period. Resolver can help you send your complaints to Arriva Bus. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. This is a great way to save time and avoid a lot of extra and unnecessary frustration. It was an awful experience. Accordingly we missed our bus (which was anyways late over an hour!). Instead, theyre full of the info you need to get things sorted. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. Arriva Bus Help Portal What is your complaints procedure? We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Great busses! I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . All rights reserved. Timetable is not followed at all. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. We had to take a taxi to catch our train from Split ! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. There was a special going on so only 50% of the normal deposit was required per room. Overall a great experience to get around. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Phone Other common reasons for contacting Arriva customer support include. Driver forced us to pay for travelling with luggage even though ticket says this is included. Wondering how much are the cheapest Arriva bus ticket? DoNotPay can help you bypass the phone queues of more than 10,000 businesses. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Jobs; 76. Official Partner. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. We're happy to help. 3.3. Customer Reviews are not used in the calculation of BBB Rating. 866-871-9336. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. First, we had been booked into the wrong cabins. General inquiries 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Just raise a case and leave feedback after. thx god airport crew was able to help us. They will investigate the issue and provide customer services with an official investigation result. Uxbridge, Middlesex, UB8 1EX, Av. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Or maybe you want to tell us about your experiences with our services? We are recognized as a global leader in business, across our industry and among our suppliers. Questions? The fact that the bus arrived on time at the beginning and end is very important to us . Very comfortable. Save time by comparing all your bus travel options in one place. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. The only things that could be improved is to have the toilet and the WiFi working. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. Upload je cv. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Type in Skip Waiting on Hold and select the product. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Snapshot; Why Join Us; 378. This business offers travel products and services. Our travel privileges booking platform allows you to generate new revenue to support your business goals. I paid $600 per cabin on credit card. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Purchasing tickets in advance was the most reasonable price available. Resolver is free. Travel programs that help you grow BBB is here to help. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Salary estimated from 10 employees, users, and past and present job . Not what we asked for at booking. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Arriva help - frequently asked questions about Arriva. Need to file a complaint? Arriva Main Customer Service Number. Contact our support team Media Want to learn about Arrive? Doorgaan naar hoofdinhoud. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. Get started now by subscribing to DoNotPay. No, there aren't any power outlets or USB plugs on Arriva. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. SR3 3XP Customer Service Representative yearly salaries in London, England at Arriva. Busbud provides you with Arriva phone number so you can easily reach out to them. Vacatures zoeken. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. Welcome to Arriva UK Bus. Average salaries for Arriva Customer Service Representative: $34,416. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. We are happy to help. Bad Customer Service. DoNotPay is the perfect tool for solving problems and getting things done. Arriva offers tram, train, bus, coach, and waterbus services. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. Date of experience . I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. . Below you will find many ways to come in contact with us. Bus arrived in split almost 1 hour late. Datum geplaatst. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Best and worst companies at resolving issues. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Both drivers were polite and helpful. 378 reviews. Then like us on Facebook and follow us on Twitter. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Arriva Number for Lost Items. Contact our PR team Read the latest news in our newsroom 2023 Arrive Comfortable bus. Busbud shows you which amenities are included with your Arriva bus for each individual departure. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Alwaysclose to you. No, there is no WiFi on Arriva. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Get started now and lets get this sorted. Location. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question What salary does a Customer Services & Support earn in your area? 3.3 out of 5 stars. Wat. Inloggen. Zero information on Zadar Bus station about delays or departures. Bus was not on time either on departure. Busbud provides you with Arriva phone number so you can easily reach out to them. Admiral Way Arriva plc. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. The driver was excellent . So I called customer service on next business day of 10/31/22. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). Congratulations!! Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Reviews; 1K. Dedicated customer support 24/7. General inquiries [email protected] Media inquiries [email protected] Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 [email protected] Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; The whole process should take no longer than 10 working days. Arriva Bus Help Portal You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Resolver is a totally free service that you can use to complain effectively. This is a sure way to escalate your complaint so that an acceptable response is received. Begin van hoofdcontent. Horrific service. So we paid for nothing. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Delayed and missed trips can wind up costing consumers a lot of money. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Revolucion 356-60 piso Toll-Free (888) 320-4234 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English.